We regret to announce that Kartu As 2in1 will discontinue its mobile telecommunication services with effect from 22 August 2020, due to expiry of contract with our Host Operator and unattainable of mutual agreement, pursuant to the Communication and Multimedia Act 1998.
Subscribers who wish to retain your numbers are urged to port-out to your preferred Malaysia telco service provider before 7 July 2020, to avoid termination of service. Subscribers who wish to retain your Indonesia number will also need to visit any GraPARI in Indonesia to acquire your new Telkomsel SIM card before 7 July 2020.
Subscribers who do not port out by 7 July 2020 will NOT be handed over to Host Operator (U Mobile) and therefore will be terminated without refund.
Please visit our website https://kartuas2in1.my/refund for refund procedure. *Terms and condition applied
For more detail, please contact us as following:
Phone: +60 11 4262 0000 (Mon –Fri 9am – 5pm) excluding Public Holidays
Address: Telekomunikasi Indonesia International (M) Sdn Bhd,
Suite 7.03, Level 7, Wisma UOA II,
No 21, Jalan Pinang, KLCC 50450
Thank you for your support and kind understanding